At Jean Bee Apothecary, we value your trust. This Privacy Policy explains what information we collect, how we use it, and the choices you have when shopping with us or using our website.
Who We Are
Our website address is: https://jeanbee.com.
Information We Collect
Orders & Purchases
When you make a purchase, we collect the information needed to process your order and deliver your products. This may include your:
- Name
- Billing and shipping address
- Email address and phone number
- Payment details (handled securely by third-party processors)
Email Signups
If you subscribe to our mailing list, we collect your email address and any preferences you choose to share. You can unsubscribe anytime by clicking the link at the bottom of our emails.
Website Interactions
- Comments: When visitors leave comments, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help detect spam.
- Cookies: Like most websites, we use cookies to improve your experience (for example, remembering your login or cart). You may disable cookies in your browser settings if you prefer.
- Media: If you upload images, please avoid including embedded location data (EXIF GPS), as other visitors may be able to download and extract that data.
- Analytics: We may use analytics tools (such as Google Analytics) to understand site traffic and improve our services. These tools may collect anonymized data such as your IP address, browser type, and pages visited.
Future Services
If you book coaching or consultations in the future, we may collect additional information you choose to share with us to provide those services.
How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your purchases
- Provide customer support
- Send you updates and promotional emails (if you’ve subscribed)
- Improve our website, products, and services
- Meet legal, tax, and accounting requirements
Who We Share Your Data With
We do not sell or trade your personal data. We only share information with:
- Payment processors (e.g., Stripe, PayPal) to securely complete transactions
- Email service providers (e.g., MailerLite) if you’ve subscribed to our newsletter
- Spam detection/analytics tools that help protect and improve our website
How Long We Keep Your Data
- Orders: Order information is retained as long as needed for customer service, legal, or tax purposes.
- Comments: Comments and their metadata are stored indefinitely so we can recognize and approve follow-ups automatically.
- Accounts: If you create an account, your profile information is stored until you delete it (except for data we must retain by law).
Your Rights
You have the right to:
- Request a copy of the personal data we hold about you
- Request corrections or updates to your data
- Request that we erase your personal data (except where we are legally required to retain it)
- Withdraw your consent for marketing emails at any time
To make a request, email us at support@jeanbee.com.
Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service. Payment details are processed securely through third-party providers and are never stored on our servers.
Questions?
If you have questions about this Privacy Policy or how we handle your data, please contact us at support@jeanbee.com.